Refund policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase, and we understand that sometimes things don't work out as planned. Please review our refund policy below:

• Customers can return or exchange any goods for a full refund within 30 days of receiving the product, provided there is a quality issue.
• If the return or exchange is due to reasons other than quality issues, a 15% restocking fee will be applied.
• Please note that customized products cannot be returned or exchanged.
• To initiate a return or exchange, please contact our customer service team at [luxurywoodtable@gmail.com] with your order number and reason for return, we will reply as soon as 5 minutes.
• The item(s) being returned must be unused and in their original packaging.
• Once we receive the returned item(s), we will inspect them and process the refund or exchange within 5-7 business days.
• Refunds will be issued to the original payment method used for the purchase.

Thank you again for shopping with us, and please don't hesitate to contact us with any questions or concerns.