Product
Why do the finishes and colors on my screen differ from the actual samples?
Due to variations in screen calibration, finishes and colors may appear differently on your computer than they do on actual samples. For the most accurate representation, use a calibrated high-definition screen, which we employ to confirm the colors of our products.
How can I view the price and stock availability of an item?
Item prices and current stock availability are displayed on our website. The prices listed are the manufacturer's suggested retail prices (MSRP), with discounts available to design and retail trade professionals
What is the minimum order value for shipment?
No minimum order is required for items from our inventory. For special orders, the minimum is 24 chairs, though this requirement may be lower if there is a concurrent order. Please contact our office for specific minimums at the time of your order.
How is freight calculated on orders?
Freight is calculated based on a formula that considers the weight, size, and zip codes of both our warehouse and your receiving warehouse. Additional delivery requirements like liftgate services or advance delivery calls can be specified on the shipping instructions page.
For container buyers purchasing 100 chairs, shipping costs will be waived.
Can I cancel my order?
Orders from inventory that are pulled, shipped, and delivered but unopened incur a 25% restocking charge upon cancellation. Cancellations of special orders during production are subject to a minimum 25% fee, which may increase depending on the production stage at the time of cancellation.
Can I reserve an item?
Inventory items are sold on a first-come, first-served basis. Payment secures an item, holding it for 20 days pending shipment.
What are your lead times?
Lead times for non-stock items range from 6-12 weeks. For the most current lead times on specific items, contact us at info@luxurychairwholesalers.com
Do you offer contract-grade furniture?
We offer customization in wood types, finishes, and materials. Minimum order requirements apply, and size changes require CAD approval, with a $305 fee refundable upon order placement.
How can I care for my products?
Maintenance and care instructions are accessible on our site.
What warranty does Blended Furniture Works offer?
We provide a two-year limited warranty on workmanship and materials. Full details are available in our Terms and Conditions
Are your products environmentally friendly?
We prioritize efficiency and sustainability throughout our design process, from material selection to packaging. We strive to minimize our environmental impact by using recycled materials and offering durable products that promote longevity. Our commitment to environmental responsibility extends to every stage of our design process, ensuring that our products are both sustainable and efficient.
Do you offer wood or material color swatches?
Yes, wood color chips or material swatches are available at no charge, accessible via a link on each product page after a written quote is issued.
Can I get assembly instructions?
If the product requires assembly, you can download the assembly instructions from our website. If there are no assembly instructions available, the product will be shipped fully assembled.
What do I do if I'm missing parts?
Contact us at info@luxurychairwholesalers.com if any parts are missing, and we will send replacements to the provided shipping address.
Service
How can I purchase items if I'm not a trade member?
Non-trade customers should engage a design professional to make purchases on their behalf.
How do I register to become a customer?
Design professionals and those in the wholesale trade can register on our website by filling out a form and uploading a resale certificate.
What are the benefits of having a Luxury Wood Table account?
Account holders can purchase from our inventory, place special orders, and receive tiered pricing discounts based on the volume of their orders.
When can I expect to receive a response on my application?
Immediate responses are typical for design and trade professionals who upload their resale certificates. Dealer status inquiries are usually responded to within 12 hours.
Who can I contact for my project needs
You can self-generate quotes and convert them to orders via our website. For special orders, please email us at
Luxurywoodtables@gmail.com
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